Terms of Service
Last updated: February 19, 2026
1. Acceptance of Terms
By accessing or using the RIGShare platform ("Service"), operated by RIGShare LLC ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. The Service includes the website at rigshare.app, any associated mobile applications, and all related services.
2. Description of Service
RIGShare is a peer-to-peer marketplace that connects construction equipment owners ("Owners") with individuals and businesses seeking to rent construction equipment ("Renters"). RIGShare facilitates the listing, discovery, booking, and payment for equipment rentals but does not own, operate, or maintain any equipment listed on the platform.
3. User Accounts
You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must be at least 18 years old to create an account.
4. Equipment Listings
Owners are solely responsible for the accuracy of their equipment listings, including descriptions, photos, pricing, availability, and condition assessments. Owners represent that they have the legal right to rent the listed equipment, that it is in safe working condition, and that it meets all applicable safety standards. RIGShare reserves the right to remove any listing that violates these Terms.
5. Bookings and Payments
All bookings are subject to Owner approval unless set to "Instant Book." Renters agree to pay all applicable fees at the time of booking. RIGShare charges Renters a service fee of 7% of the rental amount. Owners receive the rental amount minus a 20% platform commission. All payments are processed securely through Stripe. A security deposit (15% of rental total, minimum $150, maximum $5,000) is held and released after the rental is completed without incident.
6. Cancellation Policy
Cancellations more than 48 hours before rental start receive a full refund minus non-refundable service fees. Cancellations within 48 hours may be subject to up to 50% cancellation fee. Owners who cancel confirmed bookings may face reduced search visibility. RIGShare may modify cancellation terms on a case-by-case basis.
7. Damage Protection
RIGShare offers optional damage protection at three tiers: Basic ($5,000 coverage), Standard ($25,000 coverage), and Premium ($100,000 coverage). Protection does not cover intentional damage, theft, misuse, or operation outside rated capacity. Renters are responsible for uncovered damage. Owners are encouraged to maintain their own insurance.
8. User Conduct
Users agree not to: use the Service unlawfully; provide false information; circumvent the platform for off-platform transactions; harass other users; operate equipment unsafely or without required certifications; list unsafe or stolen equipment; manipulate reviews; or interfere with the Service.
9. Dispute Resolution
Users should first attempt to resolve disputes directly. If unresolved, users may file a dispute through the platform. RIGShare will review and may issue refunds, credits, or other remedies at its sole discretion. For unresolved disputes, the parties agree to binding arbitration in Bexar County, Texas.
10. Limitation of Liability
RIGShare is a marketplace platform and is not a party to rental transactions. RIGShare does not guarantee the quality, safety, legality, or availability of listed equipment. To the maximum extent permitted by law, RIGShare shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the Service.
11. Indemnification
You agree to indemnify and hold harmless RIGShare LLC, its officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.
12. Governing Law
These Terms are governed by the laws of the State of Texas. Any legal action shall be brought exclusively in the courts of Bexar County, Texas.
13. Contact
Questions about these Terms? Contact us at support@rigshare.app or write to RIGShare LLC, 17503 La Cantera Pkwy Ste 104, San Antonio, TX 78257.